Privacy Policy
Last updated: October 10, 2026
1. Information We Collect
When you visit our website, submit a form, or use our services, we may collect the following types of information:
- Personal Information: Name, email address, phone number, hotel name, and other contact details you provide through our forms.
- Usage Data: Information about how you interact with our website, including pages visited, time spent, and navigation patterns.
- Device Information: Browser type, operating system, device type, and IP address.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To schedule and conduct product demos
- To send product updates and marketing communications (with your consent)
- To improve our website and services
- To process transactions and manage your account
- To comply with legal obligations
3. Data Security
We implement industry-standard security measures to protect your personal information. This includes encryption, secure socket layer (SSL) technology, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.
4. Third-Party Services
We may use third-party services for analytics, email delivery, and payment processing. These services have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.
5. Cookies
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though some features of our website may not function properly without them.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you request deletion, we will remove your data within 30 days.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Lodge a complaint with a supervisory authority
8. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@thewaala.com
- Phone: +91 98765 43210